URGENT!! Problem capture with GY-DV5000 and Premiere

Hi!
I have an urgent problem. I got problem capture video/audio with firewire too Premiere 6.5 using my GY-DV5000. I got it to work ones but now nothing happens anymore. I got the computer (Win XP with Matrox 2500 capture card) to accept the drivers and got the ok from XP and when I connect the DV5000 I get the beeping sound that it is ok and ready. I have no problem with other cameras - only with DV5000.

What can I do??
Please help me!
/Peter R from sweden

with other cameras and different card:

I have noticed problems where I have to reboot (not reset) and it works

or

switch to analogue capture toget it to work... then try DV firewire

maybe this will help

Did you check to make sure windows actually recognized the camera? If you go into Control Panel, you will find the applet Scanners and Cameras. If you double-click on that, you should see "AVC Compliant DV Camera" or something like that, listed in the window. If you don't, try cycling the camera off, then on.

Hope this helps

Kevin