Hi. Last week I upgraded my Cyberlink PowerDirector 4 to PowerDirector 5. After working with the various tools, I noticed that the tool "Magic Fix" would not work due to a "front end streaming error".

I contacted Cyberlink Tech Support and they had me jumping through every hoop in the book, including updating every driver they could think of (mine were already up to date) and ending with a total reinstallation, which I carried out. After the reinstallation I realized that I could no longer access my project files! When I clicked on "Open Project" the program just hung. When I contacted Tech Support they said, "sorry, there is no fix for opening your projects if the program won't open them." Never mind that those projects represented hours and hours of work! Luckily for me, I managed to fix that problem myself: Turns out that if you download a new video and create and save a new project, it will then let you access your older projects. Tech Support didn't know that.

My problem with "Magic Fix" is still outstanding after several days. I realized last night that I also get an error message when I try to use "Smart Sound", although it was working perfectly with PowerDirector 4.

Has anyone else run into bugs with this software? Better yet, can anyone suggest any solutions for fixing these bugs? Tech Support doesn't seem to know what the problem is

The program is great in theory but it sure would be nice if it worked. I don't think it's me or my machine, since I had no trouble at all with the previous version. At the moment I'm editing my videos with the tools that work, but at a $50 upgrade, everything should work!

Suggestions are welcome...