Here is my story…. I own a PC 350...10 months ago I had drop my camera and it hit my foot, then landing on the tile floor. The tape would not open. The tape mechanism was jammed..... ... I had only owned it for 2 months...So I went to the Sony service and ask how much it was to repair. A min $150 Canadian to repair any Sony product. The front clerk told me to wait and she would get a technician to look at it. She came back with an update that the technician was looking up new parts for the camera. She said the parts could add up over $200 plus the min service charge. Again, waiting for the final estimate, as I was beating myself up for being so careless. Then the clerk came back with my camera and said the technician was able to reline the tape mechanism and it works fine. Yippee! As I was thinking to myself, at least I save on getting new parts. I asked how much for the service charge. She said NO CHARGE! Early Christmas present! The Camcorder works perfect!
Good luck in your repair!