Hey folks,

If your SCD23 camcorder is broken for no apparent reason and all you get is a Black Screen in Camera mode - Samsung is replacing the camcorder with an equivalent replacement model. This is in regards to lots and lots and lots and lots and lots and lots....of complaints about the defective CCD. I actually found out about this replacement on the last page of another Thread in here called: ATTN SCD23 Owners: Class-Action Lawsuit. I just called Samsung Customer Support at 1-800-SAMSUNG (1-800-726-7864) and used options 2, 1, 3, 5. They tried to get me to do the obvious like "Make sure the lens cover is off" and stuff but I quickly responded that I knew of the recall on this camera and then they started to ask me what the serial number was and where they could mail my replacement camera. Too bad it tookl them this long to address the problem (some threads on this topic in this forum are dated from last year) but at least now they are accepting some responsibility.

Good luck in your return transaction!

-Tom