First I would like to thank everyone on this forum for their inputs, they have helped me out alot. Back in Dec 04 my wife purchased a SCD23 from Best Buy. After using it 3 times the screen went black. After another trip and 2 cameras later they gave us the SCD 27 as a replacement. Now this one is doing the same thing as the other two. I contacted SAMSUNG as many of us have and the typical reply was the SCD 23 was the only unit recalled and not the SCD 27. After I talked with some one at Executive Customer Relations and explained the situation, he tried to work it out for me. He told me he would call me back and to my surprise he did. He told me that he could replace my unit with the SCD 263, of course I told him no... After this I asked him to put me in touch with someone about the whole CCD situation and if the same one was used in the SCD 23. From reading these forums it seems like they were used in most cameras from 2002-2004. The individual at the tech support told me that he had no idea and that he would have to get in touch with someone from product engineering. Now I sit here and wait for an answer. 1 deployment later missing my kids grow up because of a new camcorder that doesnt work sucks... Has anyone heard of a law suit for all of the Samsung cameras/ camcorders that use the same CCD for this time frame or is it just for the SCD 23?

PLEASE READ COMPLETELY!!

Hello Salumpe, your story is more proof that Samsux has known about the extremely high chip failure rate in these cams for years! And the fellow in ECR told a lie to you( only because that is what he has been told)!! There is NO OFFICIAL RECALL AT ALL! When he said that to you it was a diversionary tactic being used by SAMSUX! They have never publicly or even privately(by notifying registered customers) announced any kind of a recall! It is only been by word of mouth thru this website that any of us have known about the problem! And for that we must all thank poster ANOMALY for getting the ball rolling and threatening to SUE SAMSUX!
I do have some good news for you Salumpe! Some ammuniton for you to go to SAMSUX with! I have been doing some research about the claim by Samsung that only the scd23 is affected! Then I want them to explain why all replacement ccd chips offered by the parts houses are exactly the same part number for mutiple cams! Please click this link: SCD23 CCD to see what I am talking about! As you will see Part # AD97-06418A is used in multiple cams ! I have also found out that SAMSUNG is the manufacturer of those ccd's! Samsux is also telling people in the UK that their cams are not affected but the only difference is their cams are PAL and not NTSC format! The CCD"S were still 680k ccd's made by SAMSUX!! ! Sony has admitted publicly that their cams produced between 2002-2004 had these same bad ccd's in them and have publicly recalled all cams for repair or replacement! Most likely they replaced all cams because all the repair parts are bad also! It is very had to prove that a part is the same in multiple models because even if it is the same part they(electronics industry) will sometimes label it with a different part number just so only they know it was used in another type of cam! Here is an example; The USA version, SC-D23 uses part # AD97-06418A ( complete circuit board w ccd mounted ) but the UK version VP-D230 uses # AD97-06417A , just 1 digit diff! But they both use the exact same ccd itself, part # 0605-001073 !! One more example just so you can see how they are evading the issue; Some people who own the SC-D107 are complaining of the same problem but SAMSUX is telling them that it is not affected! Wait just a minute there SAMY boy... While the ccd assembly is part # AD97-08366A, the actual ccd itself is again part # 0605-001073 !!! The exact same ccd as used in the SCD23, VPD230, and looks like the same as the SCD107!! Very clever but the jig is up SAMSUX!! Just because we stupidly bought your cams does not mean we are stupid! What it all boils down to is SAMSUX is very CORRUPT! And will lie like hell to keep from getting any more bad publicity than they have already gotten this year: (SEE POST)

SALUMPE if I were you I would go directly to any electronics store with a liberal return policy(make sure first and get it in writing) and buy a SAMSUNG miniDv cam so you will not be without one till SAMSUX replaces yours! Use a credit card if you have one so you can always gert your $$ back! Hold on to the receipt and be sure to return it before the time limit specified for returns in the store policy! Make sure when you return it that you tell them that the screen goes black intermittantly when trying to record( sound familiar?)! That way SAMSUX will have to take it back and credit the store and it will be evaluated for repair or replacement! HA! HA! In other words it will cost them and if enough of you do it till you get your cams replaced, I think SAMSUX will get the message! Don't miss your kids lives! If I had known it was going to take 2 1\2 months to get SAMSUX to make good on my cam I would have done it! I did not think of it untill last week when I was so mad at them I could not see straight because they were telling me they were out of stock on the SC-D365 till after Thanksgiving! That is when i demanded an SCD963 ! I had already checked stock and knew they had them so they couldn't scam me once more ! I demanded they send it 2nd day air or I was going to call the FBI as soon as I got off the phone! After reminding them of the aforementioned scandals SAMSUX had been involved in already this year I said the FBI would be more than ready to investigate SAMSUNG again! They agreed! I have the cam now. It is nowhere near as nice as my SCD23 but it does work! As soon as the new models come out in January I will be returning it for a better model! You can bet on it! I WILL NEVER KNOWINGLY BUY ANOTHER SAMUX PRODUCT EVER AGAIN!

I know my posts are long and boring but I have spent much time researching this so I can help all of you! I am so sick of this kind of thinggoing on with many Companies and Governments! I am tired of sitting back and just letting them get away with it! I hope you all will realize that this kind of stuff is pervading our lives ! If it were not for the free exchange of info on the internet we would be helpless against these A$$Holes! BUT,, don't believe everything read on the net! That causes just as much harm as the scammers! And one of the reasons we are all so divided politically! People often believe what coincides with their preconceived notions and that is what most advertising whether done by Companies or Politicians is designed to prey on! Always do your own research to verify any claim and then make up your own mind! Sometimes the truth hurts but once you find it then its your own fault if you don't do something about it!!
I'm Down of the soapbox ya'll!

GoodLuck! 23_SkiDoo

Hello All,
First of all, Thank you for the info, I have a SCD 27 and the ccd went out on it. I called Samsung and informed that it had died. Of course their they gave me the same crap as they give everyone else. "We only recalled the SCD23, but we can fix yours for $150" I politly told them NO, I finally spoke to a Executive Customer relation person and asked him for the part numbers of the ccd unit in the SCD23 and the one in the SCD27. They also gave me the assembly number for the SCD23 and the part number for the SCD27. I informed him that he must have mis-understood my request, I did not ask for the assembly number, I asked for the part number. I wanted to compare aples to apples. The guy said he would have to check into that, I politly asked him to put me on hold and confirm that. I told him, just so you know, I know, I did a break down of the assembly number and I know they are the same. He put me on hold and came back, and said "You are right, it has the same part in it" They agreed to send me a new camera. I also informed him that he and the technical guy that just confirmed that the part numbers now have the responsability to make sure this is taken care of.
The short of this long note. CALL THEM AND INSIST THEY HEP YOU

Ballew,
I'm glad you were able to get your problem solved. Many of us still haven't. Do you happen to have the name of the person that confirmed the fact the the same bad chip is used on both cameras (SCD-23 & SCD-27)?

Thanks!

so i have had my camcomrder for right at 4 yrs. i got the black screen at about 5 hours of record time and talked to the reps at samsung. they said it would be fixed or replaced most likely replaced. i sent it in to CVE, and when i try to call and get a status i never get any answers. they are always unavailable. have any of you had this issue with CVE? i hate to be a worry wart about it but i dont want to be out a camcorder.

Hello Rwalker, I hope you documented or have some kind of proof that you sent them your cam!! Otherwise you may be out of luck! They did the same thing to me but I was expecting them to pull some stunt like that so I documented the whole process of sending them my cam with pictures of me packing it up and shipping it, saved emails, kept a log of every phone call with names and dates and tracked the cam and got the name of the person that signed for it when it arrived at CVE! This is the way a person has to deal with a corrupt co. such as SAMSUX! Of course they lost my camera so they had to replace it because I had proof they had it! Took me 6 months from the time I started to finally get a replaement cam! And, even though they sent the, at the time, top of the line miniDv cam they offered(SCD-963), it is nowhere near the cam the SCD23 was! Except of course it has a functioning CCD! Read my earlier posts in this thread and many of the others I have posted on this site about Samsux corruption! I will never ever buy another Samsux product again if I can help it! The problem is they make so much stuff now ,, their components are in everything we buy nowadays and we have no way to tell! My old SCD 23 has probably been recond with one of the old bad chips again and has been sold at some wholesaler in the middle east! I wish I had better news for you but this is one of those live & learn moments and I have had many of them ,, believe me! This does not mean you should give up! Keep calling and pressuring them to replace your cam,, even if you don't have proof,, tell them you do and SCAM THEM FOR A CHANGE!!

GoodLuck

i do have some names of who i talked to. i have recieved 2 emails, one telling me that they recieved my camcorder for repaar, and one telling me it has been repaired and shipped back to me. i hope i dont have any of the issues many others have had. seems to have gne smooth so far, with exception of not being able to get ahold of anyone at CVE. i will let you all know how this goes. i should have my camcorder back by the middle of next week. the 31st to be exact. hope it works like it is supposed to now......

A class action was filed against Samsung. You can participate in the class by signing up here:

http://samsungclassaction.com

so i recieved a camera back from samsung. they did not replace it like i was told, but gave me another of the same model. one thing though, it wasnt the one i sent in. this one was sent to me with someones tape of a highschool grad party or something. people also playing pool. who knows. i dont care as long as i can use this for more than 5 hours..

SAMSUNG AGREES TO SETTLE PROPOSED CLASS ACTION LAWSUIT

September 24, 2008 -- FOR IMMEDIATE RELEASE

Samsung Electronics America, in cooperation with Sandweiss Law Center, P.C., announces that they have settled a proposed class action lawsuit. In 2007, attorney Stuart Sandweiss filed the lawsuit against Samsung in the U.S. District Court in Detroit, Michigan.

The lawsuit alleged that the Samsung manufactured several camcorder models with CCD imager problems that prevented the camcorders from recording video images. Samsung has agreed to the settlement as part of its longstanding commitment to customer service and in the spirit of putting consumers first. The settlement is not an admission of liability or of any wrongdoing.

As part of the settlement, Samsung has agreed to repair or replace the defective models at no cost to the consumer. Customers who have already paid to have their camcorders replaced will receive a refund of the amount paid for the purchase, replacement and/or repair.

The affected models include:

SCD 23, SCD 27, SCD 103, SCD 107

Consumers who have provided their contact information through this website ( www.samsungclassaction.com ) will be contacted directly by Samsung. Consumers who have an affected camcorder and did not provide their contact information are encouraged to do so.

Consumers who wish to arrange to repair or replace a defective camcorder covered by this settlement, may contact:

Samsung Factory Service Hotline: 888-685-1349

Address:
Samsung
400 Valley Rd., Suite 201
Mt. Arlington, NJ 07856

Pursuant to the settlement agreement, on September 24, 2008, the U.S. District Court entered a Stipulated Order dismissing Siegel's Complaint.

I am ready after almost 3 years to get this over with! I sent them my SCD23 cam and they lost it!!!! So they tried to send me some bottom feeder cam:SCD293 and I absolutely refused! Thank goodness I had taken pictures of my cam, the packing of it (made them send a UPS Call Tag), the sending of it, documented the date of arrival w/the signature of the person who signed for it at SEA, documented all emails & phone calls w/SamSux! Because, if I had not, they tried the old "we never received your camera" and would have ripped me thru & thru!! What a scumbag corporation Samsung is!(People should research my posts on the corruption I dug up on Samsux over a year ago.) It would blow your mind. Several of the top CEO's are in prison, and just this past summer the Founder's son and CEO was found guilty of tax evasion! That is just the icing,, there is much, much more! I finally was able to force them(threatened to call the FBI) to send me what, at the time, was the top of the line MiniDV cam they sold: SCD963! What a piece of JUNK!! Tape carrier mechanism is so noisy, the whirring sound ends up on any tape you make! It does not have the NiteVision my SCD23 had and it is so small I can hardly stand to use it! Buttons are so close together only a Pigmy(no offense to little people) can operate it comfortablely! It is basically worthless in my opinion! And Hell,,, I am one of the lucky ones because I actually got Samsung to do something! So, I told them I hated this cam and wanted something different and they said that was the bast they had and was all they would do! That is when I said they were getting ready to be sued and I would be the firast to join! Of course they blew me off(not actually ha ha!) I think since they basically had to be forced to admit they sold us all Good cams that had BAD CCD's in them!!(That they knew were bad when they installed them too,, see my research posts!!) And then had to be forced to repair our cams! And it has been so damn long... MiniDv technology is basically out-dated now! I think we should all be given our choice of Repair of the SCD23,24,27 etc, etc... or the newer tech Hard Drive cams! Unfortunately I can't opt for the repair of my cam since they lost it. But, I damn sure don't want another one of these SCD963 pieces of CR@P!! I would rather have my SCD23 back right now! I URGE EVERYONE INVOLVED IN THIS SUIT, DO NOT CAPITULATE UNTIL SAMSUNG GIVES YOU EXACTLY WHAT YOU WANT!!! I will post this on all pertinent threads! I missed so much taping of my kids growing up because of those JERKS! I spent over $400 on my SCD23 back in 2004(which hurt alot then but ,I thought I would get many years of documenting my family, therefore justifying the expense! But, I only got 6 actual hours of record time when it went blank! I Don't Hate much in Life, just my migraines And I Hate SamSux!!
WE HAVE TO STICK TOGETHER TO THE END ON THIS OR THEY WILL STILL RUN ALL OVER US! IT IS IN THEIR NATURE!!

HANG TOGHETHER ALL,, 23 SKIDOO

Thanks so much 4 sharing with us,bros

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