I purchased a Panasonic SDR H18 30 GB dard disk camcorder. It was a
good experience shooting with it. I also installed the ImageMixer3
software provided by Panasonic on both my laptops. One runs Windows
Vista and the other runs Windows XP Service Pack 2. The issue is that
the camcorder is NOT being recognized by both laptops - even the Xp
SP2 laptop doesn't seem to recognize it. I re connected the provided
USB cable to make sure everything is fine.. Later, I performed a quick
check and connected my Canon S2 IS camera. The USB ports work just
fine. Panasonic hasn't listed Vista as the supported OS but even XP
doesn't recognize my camcorder.

Any pointers and experiences are greatly appreciated. What use is a
camcorder if I can't transfer the videos . Thank you.