I started having trouble with my screen Christmas day of 2005. Sometimes it would work and sometimes not. I missed alot of events that I would love to have for the future. I contacted Samsung several times about this issue. Once I was even told to press and hold the easy Q button therefore resetting the cam. Yeah, like that worked and was then he told me he was glad he could be of assistance and to have a good day. I contacted them again on 11-30-07 and they gave me the option of a free repair or free exchange for a "new" camcorder. I chose the "new" one over one that was defective. It took a week just to get the elabel to return it. CVE received mine on 12-11-07 and I was promised by Samsung I would have my new one before Christmas. I did not get my "new" one until 1-2-08 and then found I was lied to in the beginning because it was not new. I was sent a refurbished SCD372. The SCD372 new costs $200.00 less than I paid for the SCD32. That is when I started my search and found lost of people like me. I was furious when I got someone else's problem instead of a new one like I was promised. I am so glad I found this site. I just signed up to the CAL. I hope we all together can show Samsung they can't ge away with ripping people off.

Wing I am ready after almost 3 years to get this over with! I sent them my SCD23 cam and they lost it!!!! So they tried to send me some bottom feeder cam:SCD293 and I absolutely refused! Thank goodness I had taken pictures of my cam, the packing of it (made them send a UPS Call Tag), the sending of it, documented the date of arrival w/the signature of the person who signed for it at SEA, documented all emails & phone calls w/SamSux! Because, if I had not, they tried the old "we never received your camera" and would have ripped me thru & thru!! What a scumbag corporation Samsung is!(People should research my posts on the corruption I dug up on Samsux over a year ago.) It would blow your mind. Several of the top CEO's are in prison, and just this past summer the Founder's son and CEO was found guilty of tax evasion! That is just the icing,, there is much, much more! I finally was able to force them(threatened to call the FBI) to send me what, at the time, was the top of the line MiniDV cam they sold: SCD963! What a piece of JUNK!! Tape carrier mechanism is so noisy, the whirring sound ends up on any tape you make! It does not have the NiteVision my SCD23 had and it is so small I can hardly stand to use it! Buttons are so close together only a Pigmy(no offense to little people) can operate it comfortablely! It is basically worthless in my opinion! And Hell,,, I am one of the lucky ones because I actually got Samsung to do something! So, I told them I hated this cam and wanted something different and they said that was the bast they had and was all they would do! That is when I said they were getting ready to be sued and I would be the firast to join! Of course they blew me off(not actually ha ha!) I think since they basically had to be forced to admit they sold us all Good cams that had BAD CCD's in them!!(That they knew were bad when they installed them too,, see my research posts!!) And then had to be forced to repair our cams! And it has been so damn long... MiniDv technology is basically out-dated now! I think we should all be given our choice of Repair of the SCD23,24,27 etc, etc... or the newer tech Hard Drive cams! Unfortunately I can't opt for the repair of my cam since they lost it. But, I damn sure don't want another one of these SCD963 pieces of CR@P!! I would rather have my SCD23 back right now! I URGE EVERYONE INVOLVED IN THIS SUIT, DO NOT CAPITULATE UNTIL SAMSUNG GIVES YOU EXACTLY WHAT YOU WANT!!! I will post this on all pertinent threads! I missed so much taping of my kids growing up because of those JERKS! I spent over $400 on my SCD23 back in 2004(which hurt alot then but ,I thought I would get many years of documenting my family, therefore justifying the expense! But, I only got 6 actual hours of record time when it went blank! I Don't Hate much in Life, just my migraines And I Hate SamSux!!
WE HAVE TO STICK TOGETHER TO THE END ON THIS OR THEY WILL STILL RUN ALL OVER US! IT IS IN THEIR NATURE!!

HANG TOGHETHER ALL,, 23 SKIDOO