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Old 01-11-2008, 05:18 PM
Paul MacLean Paul MacLean is offline
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Join Date: Jul 2004
Location: Ithaca, NY
Posts: 15
C:21:00 error message

I've had my HC1 for a little over two years now.

Last week it froze-up and started beeping, and an error code -- C:21:00 -- appeared on screen. The manual says this code means there is condensation in the camera, and to open the cassette door and let it dry out for an hour.

I did so, and it seemed to do the trick.

But four days ago the camera began to do the same thing again. Only this time it did NOT sort itself out after one hour. In fact I have left it off with the door open for hours at a time, periodically checking it -- but the error message remains.

Prior to this error message, the camera had been in a case (both times) and the case had been in my car for most of the day, but I never took the camera out of the case.

Any ideas?

Thanx!
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Old 01-13-2008, 02:22 AM
Doughie Doughie is offline
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Posts: 672
Quote:
Originally Posted by Paul MacLean
Any ideas?
Yes...

It's a faulty moisture-sensor and/or a bad contact in that area. Known to be a bit of a problem with some HC1's.

See this long-running thread :
http://www.sonyhdvinfo.com/showthre...ht=condensation

Read through that thread - the "proper" solution is to get the sensor replaced but sony will no doubt charge quite a bit.
The "DIY" solution is to, seriously, give the camera a couple of "whacks". See the last couple of pages of the thread.
Try that at entirely your own risk, but i have done that for another problem with my Sony cam (tape transport issue) and it fixed it instantly.

Tikihut had that problem and cost him US$511 to get it repaired by Sony.
Other members on the sonyhdvinfo.com site solved it by the "thump on the base" method, and these include :
kexicao
Stig Lundberg
Flashfreaker
PeterF
foxfire

Anyway...have a read and maybe save yourself an expensive Sony repair job..
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Last edited by Doughie : 01-13-2008 at 02:27 AM.
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