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08-22-2003, 10:21 PM
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The Only Authorized Mail Order Dealers!
Last edited by XL1S : 12-07-2004 at 03:09 PM.
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08-22-2003, 11:39 PM
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Location: Missouri, USA; (NTSC)
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Looks good. Mind if I stick it at the top of the forum? I haven't checked everything here out, but please post any more info/corrections as replies to this thread.
I didn't know that about Hitachi being retail-store only!
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Sony HDV camcorder info (FX1, CX7, HC3 HC5, SR1/3/5/10, SR11, SR12, TG1, UX1, Z1) -> http://www.SonyHDVinfo.com
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08-24-2003, 04:29 PM
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Active Member
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Join Date: Aug 2003
Location: Queens, NYC and sometimes Orlando, FL
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Does this mean that Sony's implied warranty won't be valid if the item is bought from another retailer that's not on the list 
I was planning on getting a new TRV-38/39 from Butteryfly Photo seeing that they have a 5-star service rating, but I'll have to reconsider if the factory warranty won't be valid 
Rick |
08-24-2003, 04:50 PM
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If in doubt, ask Sony (or manufacturer) about the dealer.
Generally, the manufacture warranty will be honored wherever you buy it IF the sale is legitimate. That is, not stolen goods, not used , not resold, etc. AND the merchandise is intended for the your market.
The reason for this list, and checking vendors against www.resellerratings.com is because SOME (not all) dealers sell "grey market" equipment to unsuspecting USA customers - these goods are NOT made for the US market, may not have English manuals, and WON'T have a warranty that is honoured in the US. The casual buyer might not realize this but just "assume" that they are buying a camcorder/equipment for a very low price and are getting the same thing they'd get if they bought the same model from an authorized dealer - then finding it impossible to return or get any compensation for the mess, probably having to cut losses with high restocking fees and non-refundanble excessive shipping and handling.
So, in summary, all Authorized dealers will be good. Many authorized dealers WILL give you a discount if you ask - they just can't publicize a price under retail by agreements. Some non-authorized dealers are fine and have good prices, legitimate equipment, and no problems. Some non-authorized dealers will sell you grey-market unwarranted goods and usually put high pressure on you to buy overpriced no-name accessories (letting you think you are getting brand-name ones) or pay extra for a model with a US warranty. Concerning these, NO scummy low-ball bait and switch vendors should be supported - run them out of business!
PS. Butterfly Photo - look at http://www.resellerratings.com/seller4576.html Their rating is MUCH better than some (DigitalLiquicators = 0.08!!!) but there are some "bad experiences" related. Of course, you have to also weed out the shills and bad entries made by competitors, but overall I think the user related ratings sites are great.
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Sony HDV camcorder info (FX1, CX7, HC3 HC5, SR1/3/5/10, SR11, SR12, TG1, UX1, Z1) -> http://www.SonyHDVinfo.com
Last edited by Kerr Avon : 08-24-2003 at 04:59 PM.
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08-25-2003, 03:27 PM
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If Butterfly Photo has obtained a stolen Sony camcorder from a thieve, then maybe they will cover the warranty if they don't find out it's stolen. Note Sony does have the reputation of not always covering you under their warranty if the serial number is good. It's Sony's decision once they have it in their hands, and your copy of your sales slip is not one of their dealers. Warning to buyer.
Last edited by XL1S : 12-05-2003 at 07:00 PM.
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12-28-2003, 08:09 PM
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Junior Member
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Join Date: Dec 2003
Posts: 16
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VX2100 Sony Authorized deler best prices
The link to Sony authorized dealers was helpful
So far for a VX 2100
one call 1800 340 4770 $2399 with 21.54 shipping
One call claims to have the lowest price of any Sony Authorized dealer and updates prices every 1 hr
J&R 1800 806 1115 $2499 no shipping charge
VANN's 1800 769 5668 $2393.30 no shipping to 12/30/03
Impartial research of each and every Sony Authorized dealers online. Good luck
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02-04-2004, 12:45 PM
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Location: Boston
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Quote:
Originally posted by Kerr Avon
If in doubt, ask Sony (or manufacturer) about the dealer.PS. Butterfly Photo - look at http://www.resellerratings.com/seller4576.html Their rating is MUCH better than some (DigitalLiquicators = 0.08!!!) but there are some "bad experiences" related. Of course, you have to also weed out the shills and bad entries made by competitors, but overall I think the user related ratings sites are great.
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Keep in mind that some retailers post excellent ratings of their own store to improve their rating. I'm inclined to believe the horror stories than the positive ads. The positive ads always sound phony. |
02-05-2004, 09:25 PM
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Join Date: Jun 2003
Location: Sheridan, IL
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I'm so glad I found this place. I nearly placed an order with one of these "too good to be true" vendors and then did a search at http://www.epinions.com and http://www.bizrate.com to find a whole lot of angry customers, complaining about the things I tend to worry about. Thank you!
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-John
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02-11-2004, 10:07 PM
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Join Date: Dec 2002
Location: Spokane, WA
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u6crash Rite on you made the smart start in your search for a valid dealer.  |
02-23-2004, 03:29 AM
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Just FYI folks, out of curiosity, I checked all the links, and naturally, B&H is on the list for Sony, Canon, Panasonic, and JVC (if I recall?), but interestingly enough, Broadway Photo ( www.bwayphoto.com) is NOT LISTED ANYWHERE.
Just ANOTHER CONFIRMATION that BROADWAY PHOTO is NOT a legitimate dealer and should be AVOIDED AT ALL COSTS!
BUYER BEWARE! BE VERY AWARE! |
02-23-2004, 06:39 PM
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Broadway Photo is listed here... Rated with a 1!!! Ok, that is NOT #1, but is a 1 out of 10 so this is NOT a very good listing!!!! (sorry for my sarcasm and humour. In no way should you consider Broadway Photo to be comparable to the Authorized dealers this thread is about).
http://www.resellerratings.com/seller1995.html
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Sony HDV camcorder info (FX1, CX7, HC3 HC5, SR1/3/5/10, SR11, SR12, TG1, UX1, Z1) -> http://www.SonyHDVinfo.com
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03-05-2004, 04:21 PM
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Senior Member
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Join Date: Dec 2002
Location: Spokane, WA
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I just updated the Samsung link you have to put in the zip code for a dealer.
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03-09-2004, 05:13 PM
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Junior Member
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Join Date: Feb 2004
Location: California
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Finally bought B & H.
After much gnarling of knuckles and thrasing of teeth, I finally just bought my PDX10 from B & H Photo. I almost went to IBuyDigital, but I just couldn't take the chance that it (or its competitors) reviews had been faked up. All the good folks on these boards said "stick with authorized dealers," and I am really glad that I did (which I can say now even before receiving it).
-- Jordan
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Be well today!
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03-09-2004, 05:22 PM
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Senior Member
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Join Date: Dec 2002
Location: Spokane, WA
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Quote:
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After much gnarling of knuckles and thrasing of teeth, I finally just bought my PDX10 from B & H Photo. I almost went to IBuyDigital, but I just couldn't take the chance that it (or its competitors) reviews had been faked up. All the good folks on these boards said "stick with authorized dealers," and I am really glad that I did (which I can say now even before receiving it).
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Thank you for supporting B&H! |
03-17-2004, 10:52 AM
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Join Date: Mar 2004
Posts: 30
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grey market
I have bought grey market electronics many times and recently, when I dropped my Nikon digital camera, I called Nikon US to see if they had a problem with it.
I even told the rep "I think it's grey market" because I did not want to go through the trouble of sending something to them only to be rejected.
She did not care and said it did not matter, it was a Nikon product that I paid for, and if I could prove (by receipt) that it was within the warranty period, it was covered.
Not PROMOTING grey market to anyone, because you typically get a photocopied manual, and have to go through sales pitches for "extra" stuff that is marked up...but for those who don't mind dealing with pushy salespeople, the cost savings CAN be substantial - I think if you realize up front what you are sacrificing, they are not bad alternatives to more reputable stores.
Mfrs may have different policies about this - just my experience to date.
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