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Nielsen online is now watching you
Posted by Joseph Devlin
One of my favorite bloggers is Jeremiah Owyang who is currently working as a social media analyst for Forrester Research. He just posted a wonderful list of brands that have been punked by social media activists. Included in Jeremiah's list is a YouTube video about passengers being stuck on a plane after the crew has departed, a video about the iPod's dirty secret, and a YouTube rant about Starbucks and starving kids. The point is that businesses have a good reason to be scared about damage that can be done to their brand by shoestring budget viral videos posted on YouTube. Technorati Tags:
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as a social media analyst for Forrester Research.